Multi-Specialty Practice Streamlines Billing and Boosts Revenue with Maximus EHR & RCM Solution

Multi-Specialty Practice Streamlines Billing and Boosts Revenue with Maximus EHR & RCM Solution

Location:

Atlanta, GA

Practice Type:

Independent Multi-Specialty Clinic

Challenge:

Managing multiple specialties with inconsistent billing workflows, claim denials, and delayed reimbursements

Solution:

Integrated EHR and revenue cycle management (RCM) solution with MaxRemind

Results:

95% first-pass clean claims rate – 87% reduction in denials – 28% revenue improvement – 24-hour turnaround time (TAT)
Multi-Specialty Clinic Struggling with Complexity

Challenge

A large multi-specialty clinic in Atlanta, GA, faced challenges typical of practices managing several specialties. With internal medicine, dermatology, cardiology, and orthopedics all under one roof, each department had its own billing workflow. This fragmented approach caused claim denials, delayed reimbursements, and excessive administrative workload. Staff often struggled to keep up with billing corrections, leaving less time to focus on patient care.

Solution

The clinic partnered with MaxRemind to unify and optimize its billing and EHR systems across all specialties. MaxRemind provided:
  • A fully integrated EHR and RCM platform for multiple specialties
  • Automated claim scrubbing and real-time tracking
  • Compliance support across all lines of service
  • Dedicated training and personalized support
  • Simple onboarding and fast implementation
With MaxRemind, each specialty could operate seamlessly under one platform while maintaining compliance and efficiency.

Multi-Specialty Clinic Struggling with Complexity

Dr. Michael Thompson, Medical Director at the Atlanta clinic, explains:

“Managing multiple specialties under one roof was overwhelming. Each department had different billing processes, which caused errors and delayed payments. Our staff was constantly firefighting instead of focusing on patients.”
The clinic needed a partner capable of streamlining the entire revenue cycle while accommodating the nuances of each specialty.

Why MaxRemind Was the Right Choice

MaxRemind’s integrated platform offered:
  • End-to-end EHR and billing integration across specialties
  • Real-time claim status and automated scrubbing
  • Compliance support and billing transparency
  • Tailored training for staff in different departments
  • Fast implementation with minimal disruption

“MaxRemind helped us standardize workflows for every specialty. Their team guided us through each step, and results were visible almost immediately,” says

Dr. Thompson.

Results That Made a Real Difference

Within the first 90 days, the multi-specialty clinic achieved measurable improvements:
Metric Result
First-pass clean claims rate
85%
Reduction in denials
87%
Revenue improvement
28%
Turnaround time (TAT)
24 hours
With fewer claim denials and faster reimbursements, the administrative staff could focus on patient care, and the clinic experienced better cash flow. Across specialties, operations became more efficient, and morale improved significantly.

“Revenue is up, errors are down, and our team can focus on patients rather than paperwork. MaxRemind transformed how we manage our clinic,” notes

Dr. Thompson.

A Long-Term Partner for Sustainable Growth

MaxRemind’s partnership allowed the clinic to manage complexity with confidence. Today, the practice continues to thrive with efficient billing systems, transparent financial tracking, and an improved patient experience.

What started as a solution to fragmented billing has become a long-term growth strategy. MaxRemind is more than a service provider; they’re a partner in our clinic’s success,” concludes Dr. Thompson.

Schedule Your Free Consultation with MaxRemind

Ready to See These Results in Your Practice?

Unify billing across specialties, reduce denials, and accelerate reimbursements with MaxRemind’s integrated EHR and RCM solution – built for growing practices.