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Internal Medicine Practice Boosts Revenue and Streamlines Billing with Maximus EHR-RCM Solution
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MaxRemind

  • December 9, 2025

Internal Medicine Practice Boosts Revenue and Streamlines Billing with Maximus EHR & RCM Solution

Location:

Fort Worth, TX

Practice Type:

Independent Internal Medicine Clinic

Challenge:

High claim denials, slow reimbursements, and administrative overload

Solution:

Full-service EHR and revenue cycle management with MaxRemind

Results:

99% First Pass Clean Claims Rate, 98% Reduction in Denials, 23% Revenue Improvement
First Pass Clean Claims Rate

Challenge: Billing Bottlenecks and Administrative Overload

A Fort Worth-based internal medicine clinic was facing serious operational challenges. The administrative team was struggling with an overwhelming volume of denied claims, frequent billing errors, and slow reimbursements. These inefficiencies created cash flow inconsistencies, added stress to staff, and diverted attention from patient care.

Front desk staff often had to choose between correcting claim mistakes or supporting patients, leaving many day-to-day operations stretched thin. The clinic knew that if these challenges continued, it could affect patient satisfaction, staff morale, and the overall financial health of the practice.

“We were constantly fighting denied claims and waiting for reimbursements. Our team was overwhelmed, and patient care was taking a back seat.”
Dr. John Martinez, Internal Medicine Specialist, Fort Worth, TX

Solution: MaxRemind EHR & RCM Integration

o address these challenges, the clinic partnered with MaxRemind to implement a fully integrated EHR and revenue cycle management solution. The goal was not just to fix billing problems but to create a system that supported both staff efficiency and patient care. MaxRemind provided:

  • Automated claim scrubbing and real-time claim tracking, reducing errors before submission.
  • Compliance support, ensuring claims adhered to payer requirements and avoiding unnecessary denials.
  • Seamless onboarding with personalized training, so staff could quickly adapt to the system.
  • Workflow optimization tools, enabling administrative tasks to be completed faster and more accurately.
The integrated platform empowered the clinic to take control of its revenue cycle, giving staff confidence in claim accuracy and faster reimbursements.

“MaxRemind didn’t just give us a system; they walked us through every step. We saw improvements almost immediately, and staff morale started to rise because they weren’t constantly firefighting.“
Dr. John Martinez, Internal Medicine Specialist, Fort Worth, TX

Results: Measurable Improvement in Efficiency and Revenue

Within just a few months of implementing MaxRemind, the clinic saw dramatic improvements in both financial performance and operational efficiency:

  • 99% First Pass Clean Claims Rate – the vast majority of claims were approved on first submission
  • 98% Reduction in Denials – significantly reducing time spent on claim follow-ups
  • 23% Revenue Improvement – stronger cash flow and higher profitability

Administrative burdens were dramatically reduced, allowing staff to focus on patient care and improving overall team morale. Workflow disruptions decreased, giving the clinic a more organized and transparent revenue cycle management system.

“MaxRemind’s EHR and RCM solution has not only improved our revenue but also allowed our team to focus on what really matters – our patients. The transition was smooth, and the results were immediate.“
Dr. John Martinez, Internal Medicine Specialist, Fort Worth, TX

A Long-Term Partner for Sustainable Growth

MaxRemind’s integrated EHR and RCM solution transformed the clinic’s operations from reactive problem-solving to proactive revenue management. The clinic now enjoys:
  • Streamlined billing operations
  • Predictable cash flow and fewer financial surprises
  • Improved staff efficiency and patient satisfaction
  • Transparent, accurate systems that enable confident decision-making
Today, the internal medicine practice continues to grow with confidence, supported by a system that ensures claims are processed accurately, reimbursements are timely, and administrative work no longer overwhelms the team.
“We stopped dreading billing and claims. Now, reviewing our numbers is straightforward, and we finally have time to focus on what matters most – our patients.”
Dr. John Martinez, Internal Medicine Specialist, Fort Worth, TX

Transform Your Practice with MaxRemind Today

Take the next step toward a more efficient and financially stable practice. Our team will walk you through how MaxRemind’s integrated EHR and RCM solution can reduce denials, speed up reimbursements, and give your staff more time to focus on patient care.

Schedule Your Free Consultation with MaxRemind