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MaxRemind
- July 11, 2025
How MaxRemind Transformed Revenue for a California-Based Cardiology Practice
Location:
Southern California
Practice Type:
Multi-provider Cardiology Group
Challenge:
High denial rates, delayed reimbursements, and complex cardiology coding causing revenue leakage.
Solution:
Full-service RCM, cardiology-specific claim scrubbing, denial automation, and real-time analytics through MaxRemind.
Results:
21% revenue increase, 49% drop in denials, reimbursement time cut by 60%, and improved A/R collections.
Challenge
A multi-provider cardiology group in Southern California was struggling with high denial rates, delayed reimbursements, and the complexities of specialty-specific coding. With over 40% of accounts receivable aging past 90 days and a lack of real-time billing oversight, the in-house billing team was overwhelmed and unable to keep up.
Solution
MaxRemind stepped in with a full-service Revenue Cycle Management (RCM) solution tailored specifically for cardiology. The partnership included AI-powered claim scrubbing, automated denial workflows, credentialing assistance, and real-time financial dashboards—all integrated seamlessly with the clinic’s EHR.
Results
In just months, the practice saw a 21% increase in monthly revenue, a 49% drop in claim denials, and a 60% reduction in reimbursement time. With claim accuracy rising to 99% and aged A/R improving by 61%, the clinic gained financial clarity and confidence, turning billing into a strategic growth lever rather than a daily challenge.
A Cardiology Practice Losing Revenue on Complexity
A cardiology practice in Southern California was facing mounting pressure due to increasing billing complexity, rising patient volume, and ever-changing payer requirements. Despite being known for excellent patient care, the clinic’s financial performance was falling short.
Before partnering with MaxRemind, the practice dealt with:
- Frequent claim rejections tied to complex CPT/ICD-10 coding
- Reimbursement delays from both Medicare and commercial insurers
- Over 40% of accounts receivable are aging past 90 days
- Limited billing oversight with no real-time analytics
- An overburdened in-house team is unable to keep up with billing volume
“We knew our revenue wasn’t matching the services we were providing. The paperwork alone was eating up hours each week, and we still weren’t getting paid on time.“
Linda Carver, Practice Manager
Finding the Right Partner in MaxRemind
The cardiology group began searching for a revenue cycle partner that not only understood the technicalities of billing but also the clinical complexity of their specialty. After comparing options, they selected MaxRemind due to its hands-on approach, cardiology billing expertise, and track record of reducing denials for specialty practices.
Why MaxRemind Was a Clear Choice:
- Support for credentialing, audit prep, and documentation improvement.
- Deep knowledge of cardiology-specific coding and modifier use.
- Proven systems for denial prevention and rapid resubmission.
- U.S.-based support team and dedicated account manager.
- Transparent reporting through integrated dashboards.
“MaxRemind wasn’t just selling software, they offered real RCM expertise tailored to cardiology. That was the game-changer for us.“
Linda Carver, Practice Manager
Linda Carver, Practice Manager
Streamlining the Revenue Cycle from Day One
MaxRemind began with a full audit of billing workflows, code usage, and denial patterns. Their findings revealed missed revenue opportunities, under-coded services, and frequent rejections tied to improper modifier application.
MaxRemind’s Key Implementations Included:
- AI-driven claim scrubbing to reduce cardiology-specific errors before submission.
- Automated denial management workflows for faster appeals and payments.
- Custom real-time dashboards integrated with the clinic’s EHR.
- Hands-on staff training to improve documentation and front-desk workflows.
- Credentialing assistance to reduce enrollment delays for new providers.
The entire onboarding, from audit to full system integration, was completed in under two weeks.
“It was seamless. Our billing team was trained quickly, and we saw improvements within the first 30 days.“
Linda Carver, Practice Manager
Tangible Results Within Months
Within the first 90 days, the practice began noticing a sharp improvement in financial performance. By six months, they had surpassed revenue goals and regained full visibility into their RCM performance.
The Results:
- The practice observed a 37% increase in monthly collections
- 49% reduction in claim denials
- Reimbursement time dropped from 42 days to 17 days
- 61% improvement in A/R aged over 90 days
- The claim accuracy rate reached 99%
MaxRemind also helped the clinic recover lost revenue from unresolved claims that had previously been written off.
“We weren’t just collecting more; we understood where the money was coming from, and why. That level of clarity changed everything.“
Linda Carver, Practice Manager
A Billing Partner that Delivered Real Growth
What started as an effort to clean up the billing backlog turned into a long-term growth strategy. With MaxRemind managing RCM operations, the practice gained confidence in its financial systems and even began exploring service expansion.
“Billing stopped being a headache; it became a strategic strength with MaxRemind in charge.“
Linda Carver, Practice Manager
Ready to See What MaxRemind Can Do for Your Specialty Practice?
This case study proves that even high-complexity specialties like cardiology can achieve strong, sustainable revenue performance with the right RCM partner. MaxRemind offers end-to-end medical billing solutions customized to your specialty, whether you’re in California or across the U.S.